Tag Archives: CUCM

CUCM SIP Normalization and Transparency Scripting Example

Posted on October 29, 2019 by

Purpose: The purpose of this document is to describe handling, pass through and manipulation of SIP Alert-Info header information from 3rd party alerting systems or SIP enabled nurse calling systems such as Rauland Responder 5.  The Alert-Info header can be leveraged to play an alternative ringtone on the end device signaling a call that has a higher importance than typical calls.  A differentiated ringtone can indicate call urgency without the end user having to unclip a wireless phone from his/her belt to answer or otherwise address the call while occupied with another critical task. Challenges: CUCM acts as a back … Continue reading →

Posted in Collaboration, Scripts, Telephony | Tagged , , , , , , | Leave a comment

CUCM Direct SQL Queries

Posted on January 8, 2018 by

When working with CUCM you quickly come to understand that the whole system is a big database front ended with an ok GUI and few communications protocol stacks.  The graphic interface gets 98% of the work and visibility done for the typical CUCM admin.  However, there always comes a time when getting under the hood can be helpful.  I’m not sure what to say… Examples! Log into the CLI and use the “run sql” command followed by your query.  Here are a few of the ones I have gotten started with. Show all of the tables in the DB: run … Continue reading →

Posted in Collaboration | Tagged , , , | Leave a comment

Configure IOS DSP Conference Bridge

Posted on January 7, 2018 by

To configure a DSP conference bridge in IOS you will need to iron out a few sections of config in a particular order and then link it all together with the “associate” commands. First, configure SCCP on the box and reference the UCM system(s) in your environment !define a source !reference your UCM system(s) and prioritize them when using redundancy interfacesccp local GigabitEthernet0/0 sccp ccm 192.168.1.10 identifier 1 priority 1 version 7.0 Next, build out your dspfarm profile for this conference.  This is where you allocate resources and specify codecs that are supported !name it and indicate its a conference. … Continue reading →

Posted in Telephony | Tagged , , , , | Leave a comment

SIP URI as Preferred Caller ID

Posted on December 27, 2017 by

Typically and historically you think of caller ID information and you think of the numeric phone number or Directory Number (DN). However, with the advancement of video and its common deployment as part of a full Unified Communications Manager enterprise roll out the SIP URI might become your preference. Continue reading →

Posted in Collaboration | Tagged , , , , | 2 Comments