Archives
- August 2020 (1)
- October 2019 (2)
- September 2018 (1)
- June 2018 (1)
- April 2018 (3)
- January 2018 (2)
- December 2017 (3)
- August 2017 (2)
- July 2017 (1)
- February 2017 (1)
- January 2017 (5)
- September 2016 (2)
- January 2016 (1)
- November 2015 (1)
- September 2015 (2)
- October 2014 (1)
- April 2014 (1)
- March 2014 (2)
- December 2013 (1)
- November 2013 (1)
- October 2013 (3)
- September 2013 (2)
- July 2013 (3)
- May 2013 (2)
- March 2013 (2)
- February 2013 (2)
- January 2013 (1)
- December 2012 (5)
- November 2012 (5)
- October 2012 (4)
- September 2012 (3)
- August 2012 (7)
- July 2012 (8)
- June 2012 (2)
- May 2012 (2)
- April 2012 (4)
- March 2012 (1)
- January 2012 (1)
- December 2011 (1)
- November 2011 (1)
- October 2011 (2)
- September 2011 (1)
- August 2011 (3)
- July 2011 (4)
Category Archives: Telephony
What is My Phone Number?
I know that sounds like a stupid question but I have heard it a lot over the years… Particularly with cell phones that make it easy to just shoot your information to someone via email or Bluetooth. There are many ways to find this seemingly obvious but easily forgotten bit of information but my personal favorite is dialing 1-800-444-4444. This is some type of MCI auto attendant that reads back your calling number. This works with individual lines such as a POTS (Plain Old Telephone Service) or cell phone. If your phone is controlled by a corporate phone system your … Continue reading
Personalized ringback on your FreePBX
Want to play music for your callers while they wait for you to answer? It’s easy and can all be done through the free PBX GUI. Go to the “Music on Hold” option in the admin menu on the left. Get the recordings setup how you would like them. I uploaded a few MP3s and enabled random play to spice things up a bit. These songs will now play for the caller on the other end if you put them on hold. Easy, right? Now, to play music over the trunk to a caller you will want to navigate to … Continue reading
Mitel 5000 PHP SMDR Script
You may have read my short writeup about reading SMDR from the Mitel 5000 with a simple PERL script. If not you can see it HERE. This script is basically the same thing but in PHP. You will have to setup PHP to run from the CLI for this to work… I also set the execution time really long and could run it from a web page as well. It was really ugly but this gets the idea out there…
Mitel 5000 SMDR Script
The Mitel 5000 is a great system but the base licensed setup has a bit to be desired as far as reporting is concerned. I wanted to know who was making making and receiving calls and how long they were taking. I found some Mitel documentation on how to enable SMDR on the system and sent ahead and enabled it. After enabling SMDR on the Mitel (and rebooting it) you can run the script below on a Linux machine to collect live call data from the system. The SMDR data exchange is very simple. If you have any issues with … Continue reading
Our RSS Feed