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Tag Archives: collaboration
Cisco DX80 Kiosk Version 2
Recently I wrote a Kiosk mode for the DX80 that you can find here. There where a few limitations that make this solution a bit tricky to use. The primary complain was of course having to touch the screen twice to start a call. Second, the popup window was not terribly appealing aesthetically. The new iteration of the code addresses both of these issues. First, the buttons placed on the screen in the in room controls editor can be customized as far as the button icon and the color of the button. The panel shown below is the options menu … Continue reading
CUCM Direct SQL Queries
When working with CUCM you quickly come to understand that the whole system is a big database front ended with an ok GUI and few communications protocol stacks. The graphic interface gets 98% of the work and visibility done for the typical CUCM admin. However, there always comes a time when getting under the hood can be helpful. I’m not sure what to say… Examples! Log into the CLI and use the “run sql” command followed by your query. Here are a few of the ones I have gotten started with. Show all of the tables in the DB: run … Continue reading
Cisco DX80 CE 9 Kiosk
If you have worked with the DX80 or DX70 in some depth you have probably seen or at least heard of the Kiosk use case. In an organization such as a bank you can have the DX in a side office where clients can push a button to reach an expert who would not typically be available at a remote branch. The home equity loan expert, wealth manager or business specialist for instance. Originally the DX’s ran an Android based code with an availabe application to turn the unit into a customization video Kiosk of sorts. The idea was cool but keeping it patched and secure was a concern for some organizations. The Collaboration Endpoint, aka CE, code addressed this by essentially bringing the operating system from the larger telepresence endpoints down to the DX platform. This addressed concerns but left a gap from a Kiosk perspective, until recently. Continue reading
SIP URI as Preferred Caller ID
Typically and historically you think of caller ID information and you think of the numeric phone number or Directory Number (DN). However, with the advancement of video and its common deployment as part of a full Unified Communications Manager enterprise roll out the SIP URI might become your preference. Continue reading
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