Tag: voip

CUCM SIP Normalization and Transparency Scripting Example

Purpose: The purpose of this document is to describe handling, pass through and manipulation of SIP Alert-Info header information from 3rd party alerting systems or SIP enabled nurse calling systems such as Rauland Responder 5.  The Alert-Info header can be leveraged to play an alternative ringtone on the end device signaling a call that has […]

CNAM Lookup with Cisco CUBE and Open CNAM

While the majority of Internet Telephony Service Providers (ITSP’s) provide a Calling party number look up service, commonly referred to as simply “Caller ID”, there are occasions where this service are not available or limited in some capacity. For example, some carriers will provide lookups for domestic numbers but not provide information for mobile, toll free or international numbers.

Preparing Endpoints for Webex Calling

If you have a DX80, nearly any of the 8800 phones or 7800 series phones you have endpoints needed to register to Webex calling.  The only problem with some of these endpoints, however, can be that they require a minimum version of software to register to the cloud.  As of this writing the DX platform […]

CUCM Direct SQL Queries

When working with CUCM you quickly come to understand that the whole system is a big database front ended with an ok GUI and few communications protocol stacks.  The graphic interface gets 98% of the work and visibility done for the typical CUCM admin.  However, there always comes a time when getting under the hood […]

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