Based on the phone number: 1-610-555-5555 The parts, in order, of this phone number are:

• Station Code - Center Office Code - Area Code - Country Code
• Country Code - Area Code - Station Code - Center Office Code
• Country Code - Station Code - Center Office Code - Area Code
• Country Code - Area Code - Center Office Code - Station Code

What protocols are critical for IP Phones to work correctly?

• DNS
• NTP
• DHCP
• TFTP

Cisco's Unified Presence offers what features?

• Instant Messaging
• Auto Answer
• Visibility into other user's call status.
• Voice Encoding

What technology allows multiple calls for flow simultaneously over a digital circuit?

• MUX
• TDM
• TCP
• SIP

A CME router will uses what technology to convert analog voice to packetized voice?

• A Digital Signal Processor
• IOS CODEC
• Encapsulation
• Audio Conversion Software

The G.711 Codec uses how much bandwidth?

• 16 kbps
• 64 kbps
• 128 kbps
• 32 kbps

What DHCP Option is used by CIsco IP Phones?

• Option 150
• Default Phone Switch Option
• Option 6
• Default Router Option

What command on an IOS switch configures a switchport for use with a Cisco IP Phone?

• switchport voice <vlan number>
• switchport voice vlan <vlan number>
• voice vlan <vlan number>
• vlan <vlan number> voice

What configuration file is requested by phones from the TFTP server?

• The phone is configured by SCCP broadcasts.
• SEP<mac_address>.xml
• XMLDefault.cnf.xml
• SEP<mac_address>.cnf.xml

PSTN analog phones experience "glare" because of this signalling type:

• Loop Start
• Ground Start
• Q.931
• SCCP

What of the following statements are true:

• SIP phones are simpler and therefore have smaller configuration files.
• SCCP and SIP use the same configuration files.
• SIP phones typically have larger configuration files.
• SCCP Config files contain date, time and key assignments.

To figure out how many concurrent calls are supported on a Unity Connection server what would you need to know?

• The number of trunk ports.
• The amount of RAM in the system.
• Voicemail Ports
• CUCM SCCP Hunt Groups